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The player from Canada had made three withdrawals totaling 2,250.00 CAD a month ago but had yet to receive her winnings. Despite sending the required verification documents, she faced constant requests for transaction history, which was too lengthy to upload. The player marked the complaint as resolved, indicating that the casino had addressed her concerns regarding the withdrawal process. The player from Portugal had a pending withdrawal request of 55€ at Monsterwin since August 22, 2025, which remained under review despite multiple inquiries. She consistently received the same response about delays, along with reassurances that her withdrawal was safe. After 10 days, the issue was resolved, and the withdrawal was processed successfully.
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